Metso’s valve business, future Neles Corporation, will establish two new service centers in Lisbon, Portugal, and in the Mulhouse area, France, to increase its valves’ service availability and presence close to customers. Service centers offer valve repair services as well as predictive maintenance services, e.g. digitalized process diagnostic services and shutdown planning, to help customers to increase their plant reliability.
“We are constantly developing our operations to fulfill our customers’ needs. We have a comprehensive service portfolio, ranging from genuine quality parts to complex shutdown solutions. We want to be a reliability partner by helping our customers to reduce the risks of valve failure and expensive unplanned shutdowns,” says Timo Hänninen, Vice President of Valve Services at Metso.
The service center in Portugal was opened during the third quarter of 2019. The opening of the service center in France is planned for the second quarter of 2020.
Future Neles currently has 40 service sites in more than 20 countries. “Our valve services experts are involved in more than 150 large-size shutdowns globally every year, and today we have more than 100 valve service agreements with our customers,” Hänninen says.