The new framework will see AUMA deploy its new and unique process to service, maintain, and replace a range of actuators across Scotland, which covers almost 80,000 km2. Scottish Water will have access to AUMA’s unique ‘rapid response’ service to replace both AUMA and other manufacturers’ equipment, as well as a ‘replacement in advance’ for critical actuators.
AUMA is creating a unique online Scottish Water Knowledge Base, which will be accessible to all registered Scottish Water engineers and technicians. This will provide 24/7/365 access to essential information, video tutorials, and technical information. In addition, AUMA has introduced a number of innovations – from reducing its environmental impact through the use of sustainable packaging to improving health and safety by reducing time on site undertaking repairs.
AUMA is also providing full training to Scottish Water maintenance staff via its AUMA Certified Engineering (ACE) training. Delivered on-site, on-line, or in AUMA’s dedicated training suite at its head office in Clevedon, Somerset, ACE is a structured programme that trains technicians to install, operate, maintain, and troubleshoot AUMA actuators, meeting asset management obligations to maintain equipment in line with the manufacturer’s recommendations. Accredited ACE Technicians are provided with ID cards to prove their level of competency.
