Emerson introduces new alert optimisation capabilities and mobile device health dashboards in the latest version of AMS Device Manager. Out-of-the box alert filtering templates created using human centered design principles provide the potential for as much as a 60% reduction in unnecessary alerts coming from intelligent field devices. Personnel-based alert filtering and a streamlined user interface help users to quickly identify, isolate, and diagnose health and calibration issues with field devices.
Engineers and technicians are frequently inundated with multiple device alerts, often stemming from a single issue within a device. The newest version of AMS Device Manager resolves the problem of nuisance alerts with pre-defined configuration templates that filter out all alerts tangential to the core problem, leaving only meaningful, actionable notifications. In beta testing, early results show an average 58 percent reduction in daily alerts with out-of-the-box filtering.
Advanced alert filtering helps today’s digital worker to remove noise from critical data, providing that worker with the essential information needed to make fast decisions. Containing all relevant details, the new alerts will help engineers create work orders and build part lists for field technicians to perform maintenance, saving valuable hours in the field.