Metso has opened a new service center specialized in process valve and field equipment solutions in Gothenburg, Sweden. The investment supports the company’s strategy to grow its service capabilities globally. The 1,700sq m facility comprises a valve service center, Metso sales office and training facilities. The center is located in the Gothenburg area close to the pulp & paper and oil & gas customers situated on the west coast of Sweden.
With deep valve industry and process knowledge, Metso’s skilled professionals service products uses Metso original spare parts and service procedures. This new service center will ensure the same quality and warranty for the reconditioned products as Metso offers for new products. Services are performed according to Metso quality, safety and environmental procedures, which are ISO 9000 certified.
Services are provided for Metso and third-party field devices, including valves, actuators, smart devices and pumps. In addition, the service centers provide spare parts, field support and diagnostic services as well as training programs. Based on these technical services, Metso also offers business solutions, such as Intelligent Shutdown, Intelligent Maintenance, Device Management and Control Performance, to optimize maintenance, reliability and production efficiency.