Flowserve Corp. has announced the opening of a new administrative headquarters for its Flow Solutions Europe, Middle East, and Africa (EMA) operations. Located in Essen, Germany, the facility houses a Quick Response Center (QRC) that provides local sales, service, support and manufacturing of seals and associated products, and a Learning Resource Center (LRC) that offers best-practices maintenance training programs for pumps and seals for employees and customers. The Essen QRC provides Flowserve customers with local access to spare parts inventory, repair, quick turnaround manufacturing, CAD design, and technical services for sealing requirements. The QRC also manufactures pump seals, mixer seals, and piston rod packing rings for large reciprocating compressors, which are widely used in chemical refining and manufacturing applications. The LRC specializes in hands-on training in pumps, valves, and seals for engineers, operators, craftsmen, and other plant professionals. Experienced instructors teach OEM-standard procedures through a combination of classroom instruction and hands-on experience in state-of-the-art static and power labs. The Essen LRC cross-trains with other Flowserve facilities in the USA, Saudi Arabia, and Singapore, as well as university and government sites around the world, to provide education on the most modern and consistent installation and maintenance practices.
